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Privacy Policy

Last Updated: July 27, 2026

Scale Up Digital ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, your rights under GDPR and CCPA, and how payment data is handled by our processor, Paddle.

1. Information We Collect

1.1 Information You Provide. When you submit a preview request, contact form, or purchase our Services, we collect your name, business name, email address, phone number, and details about your industry or project.

1.2 Payment Information. Payments are processed by Paddle.com Market Limited ("Paddle"), our payment processor and merchant of record. We do not directly collect or store your full card details; Paddle's own Privacy Policy at paddle.com governs how they handle your payment information.

1.3 Automatically Collected Information. Like most websites, we automatically collect technical information when you visit, including your IP address, browser and device type, pages viewed, and referring website, typically through cookies and analytics technologies.

2. How We Use Your Information

We use the information we collect to respond to inquiries and preview requests; design, build, host, and maintain your website; process payments and manage your subscription; send service-related communications such as billing notices; with your consent, send marketing communications; and improve our website and Services.

4. Cookies and Similar Technologies

We use cookies and similar technologies to operate our website, remember your preferences, and understand site usage through analytics tools. You can control or disable cookies through your browser settings, though some features of our site may not function properly if you do.

5. How We Share Your Information

We do not sell or rent your personal information, and we never will. We may share information with trusted service providers who help us operate our business, including our hosting provider, our payment processor (Paddle), and email or communication tools, solely to provide our Services. We may also disclose information if required by law or to protect our legal rights.

6. Your Rights (GDPR — EU / EEA / UK Residents)

If GDPR applies to you, you have the right to: access the personal data we hold about you; request correction of inaccurate data; request erasure of your data; restrict or object to certain processing; request data portability; and withdraw consent at any time where processing is based on consent. You also have the right to lodge a complaint with your local data protection supervisory authority. To exercise any of these rights, contact us using the details below.

7. Your Rights (CCPA/CPRA — California Residents)

California residents have the right to know what personal information we collect, request deletion of that information, and opt out of the "sale" or "sharing" of personal information. We do not sell or share personal information as those terms are defined under the CCPA/CPRA, so there is no sale or sharing to opt out of. We will not discriminate against you for exercising any privacy right. To submit a request, contact us using the details below.

8. Data Retention

We retain your information for as long as necessary to provide our Services, maintain business records, and comply with legal and tax obligations.

9. Data Security

We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our website and Services are intended for business use and are not directed at children under 13. We do not knowingly collect personal information from children.

11. International Data Transfers

We are based in Egypt and work with clients primarily in the United States. Our service providers, including hosting and payment processing, may store or process information in the United States or other countries. By using our Services, you understand your information may be transferred to and processed outside your country of residence.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date above reflects the most recent revision, and material changes will be noted on this page.

13. Contact Us

Questions about this Privacy Policy, or requests to exercise your privacy rights, can be sent to scaleupdigital964@gmail.com.